Greater Cleveland
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About

Dr. Talton is CEO of the award-winning firm Synergy International Limited, Inc. Synergy’s…

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Articles by Dr. Rachel-Yvonne

  • Reflections & Revelations

    Closing 2025 with Gratitude — Moving into 2026 with Intentionality and Purpose My Dear Friends: As I sit down to write…

    10 Comments
  • Celebrate 2020... That's Right, I Said It.

    “The more you praise and celebrate your life, the more there is in life to celebrate.” ~ Oprah Winfrey It is time to…

    10 Comments
  • Reflecting on Jane Elliott's Brown Eyes, Blue Eyes

    As I think about the powerful "Brown Eyes, Blue Eyes" exercise conducted by Jane Elliott - not only what she did, but…

    11 Comments
  • Stop Making Yourself Smaller - You'll Disappear!

    Greetings, Colleagues. I am a Black woman, so I basically have lived a diversity two-for-one.

    6 Comments
  • The History of Juneteenth

    Happy Juneteenth! I wanted to share some of the history of this great Black American holiday with you. It is…

  • Letter to a Young Black Princess

    I thought I would share something I wrote before the racial pandemic in golfed our country, and I hope will give teens…

  • An Anti-Racism Reading List and Playlist

    I have been working on compiling (and reading) an anti-racist reading list that I would like to share with you. It is…

    1 Comment
  • #BlackLivesMatter in Corporate Spaces, Too

    It has been a very long week and we have some difficult days ahead of us. But I am starting to see some glimmers of…

    1 Comment
  • Advancing Women’s Careers Through COVID-19

    [CLEVELAND, OH, May 18, 2020] Ohio women leaders are stepping up to help women navigate the pandemic. The pandemic is…

  • Today I am Grateful For...

    Good morning to you. Here is hoping you are paying attention to your mental, physical, spiritual and emotional health…

Activity

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Experience & Education

  • The Sixth Level

View Dr. Rachel-Yvonne’s full experience

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Licenses & Certifications

Volunteer Experience

  • Board of Directors

    JumpStart Inc.

    - 12 years

    Economic Empowerment

  • Cuyahoga Community College Graphic

    Board of Directors (Foundation Board)

    Cuyahoga Community College

    - Present 14 years

    Education

  • Board of Directors

    Positively Cleveland

    - 15 years

    Economic Empowerment

  • Akron Community Foundation Graphic

    Board Member

    Akron Community Foundation

    - Present 10 years

  • Governance Chair

    Akron Community Foundation

    - Present 12 years

    Economic Empowerment

    ACF Governance Chair, BCG Co-Founder

  • Communities Committee Governor

    The BOW Collective

    - Present 4 years

    Economic Empowerment

Publications

  • The Power of Purpose: Imbuing It in Brand and Culture - Implementing Conscious Capitalism

    Panelist, "Where Smart Businesses are Going: Conscious Capitalism The Business Model of the 21st Century"

  • Trust Payoffs in Distrust Dominated Environments

    International Conference on Engaged Management Scholarship

    Stoked by corporate failures from Enron to Lehman Brothers, consumers are increasingly skeptical of the motivations of industry sectors ranging from banking to health care. Do organizations dare build trust in times of distrust? Does it pay? Using institutional perspectives of trust production, we examine consumer perceptions of firm-level trust under varying institutional contexts, and the influence of firm-level trust on consumer loyalty in distrust- versus trust-dominated environments. We…

    Stoked by corporate failures from Enron to Lehman Brothers, consumers are increasingly skeptical of the motivations of industry sectors ranging from banking to health care. Do organizations dare build trust in times of distrust? Does it pay? Using institutional perspectives of trust production, we examine consumer perceptions of firm-level trust under varying institutional contexts, and the influence of firm-level trust on consumer loyalty in distrust- versus trust-dominated environments. We find that although firms produce less trust in distrust-dominated environments, firms that successfully build trust in distrust environments show a 50% increase in consumer loyalty relative to trust environments.

    Other authors
    See publication
  • Promises to Keep: Trust Repair from a Stakeholder Perspective

    Case Western Reserve University

    Organizational trust repair is a burgeoning field of inquiry, due in large part to the ethical and financial failures in U.S. corporations, churches, governments, media outlets, and nonprofit organizations. The subsequent financial, professional, and emotional damage to stakeholders has resulted in a crisis of trust in organizations and their leaders. We explore the trust repair process from a stakeholder’s perspective in a qualitative study of executives, employees, and customers of three…

    Organizational trust repair is a burgeoning field of inquiry, due in large part to the ethical and financial failures in U.S. corporations, churches, governments, media outlets, and nonprofit organizations. The subsequent financial, professional, and emotional damage to stakeholders has resulted in a crisis of trust in organizations and their leaders. We explore the trust repair process from a stakeholder’s perspective in a qualitative study of executives, employees, and customers of three U.S. institutions: a Fortune 500 corporation, a nonprofit organization, and a government entity. Findings suggest trust repair is not a process-driven phenomenon. The provision of credible reparative information, evidence of organizational change, character of organizational executive leaders, and mode of communication most influence the repair of stakeholder trust

    See publication

Projects

  • The Northeast Ohio Economic Inclusion Forum

    - Present

    The Northeast Ohio Economic Inclusion Forum brings the region's most influential leaders together to engage in four series of cross-sector conversations that leverage our existing economic inclusion programs and resources, ensuring that minority and women-owned business firms receive continued access to opportunities.
    The goal is to help create prosperous businesses that lead to flourishing communities with new jobs and improved quality of life for Northeast Ohio citizens.
    In my role as…

    The Northeast Ohio Economic Inclusion Forum brings the region's most influential leaders together to engage in four series of cross-sector conversations that leverage our existing economic inclusion programs and resources, ensuring that minority and women-owned business firms receive continued access to opportunities.
    The goal is to help create prosperous businesses that lead to flourishing communities with new jobs and improved quality of life for Northeast Ohio citizens.
    In my role as Director of Strategic Communications, I work with Synergy Marketing Strategy & Research, Inc. to document and promote progress associated with this initiative. This includes white paper writing, creative direction, content strategy and ghostwriting for an upcoming book.

    Other creators
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Languages

  • French - un petit peu

    -

  • Spanish

    Limited working proficiency

Organizations

  • American Management Association

    -

  • American Marketing Association

    -

  • Delta Sigma Theta Sorority, Inc.

    -

  • Marketing Research Organization

    -

  • The Links, Inc.

    Ethics and Standards Chair of the Kent Area Chapter

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